We like to be close to Reno but get a break from the noise and crowds when we want a break. We come up and stay for several days. Everyone at the hotel and casino are very warm and welcoming to us. They accommodate areas to park your motorcycles that give them a little more security. Rates are very reasonable and if you join their player's club you gte some good discounts on room rates and other "freebies". We really appreciate the rating and feedback! We look forward to seeing you again this year for Street Vibrations!
Fun Fun Fun. We love staying at this hotel. Rooms are always clean, casino is roomy and ean also. Food is excellent wirh a huge variety at the buffet, but you cant beat Mel's Diner for burgers. Wod reccommend to anyone. We hope to get a 5 star rating from you on your next visit! We requested a upper level, no smoking. They filled our request. Unfortunately we couldn't get the heat below So, called the front desk. Oh, no we didn't. The phone didn't work. So, let's go downstairs and talk to the front desk.
Well, the stairs were available as the elevator wasn't. So, they gave us another room. Move everything and it was better by 1 degree. Couldn't get it to go below So, one more call and we moved to a different tower. It was great. Air conditioner was nice. So, once moved 3rd attempt we were happy. With the issues the staff was awesome. Friendly and very apologetic. So, even with this issues, I will return. We really appreciate the outstanding rating and kind words. We are sorry there were issues with the rooms but we are so glad you will visit us again!! We appreciate the rating!
Easy access to freeway. Clean rooms. Casino environment. Free Parking. Weak shower power. Quiet rooms. Restaurants close too early. I can't think of anything else to write, but I have to fill in two hundred characters. We appreciate the feedback! The rooms were clean and the bed was very comfortable. Mel's inside the hotel that's open 24hrs makes it very convenient to grab something to eat when hungry.
Most of the staff was friendly, except for the bartender that was a little grumpy. But all in all, enjoyed my stay and will definitely visit again. I have been coming to Reno for many years. I have started staying almost exclusively at Boomtown. The hospitality of the Hotel staff is amazing. The casino staff is great as well. Plus the music they have is so good!! And if you wind up bringing the kids, they have a great Kids area. Good time for all.
I love staying at Boomtown because it's a small relaxing place. They are very friendly and caring. They are very helpful and asking a question they make you feel and explain it to your understanding. Always inviting to play free games ; bi g at the bar and the tournament. As a regular visitor to the area, Boomtown has always been accommodating with friendly service and long time staff who make the visit personable and pleasant. These ladies deserve a bonus! We didn't come for the adjoining casino but only for the location.
We won't stay here again. From the valet spot to checkin is a long walk followed by a long walk to the entrance from the parking lot and then a long walk past the conference rooms and then a long walk down the hallway to your room. We parked at the valet spot but after a wait we just parked and hauled our baggage in ourselves. Our view was of the roof over the conference rooms.
Door to the room next door was not a tight fit so we could hear the conversations going on there as if they were just in our bathroom. Small room was jam-packed with furniture. Pool was on the opposite side of the building past the conference rooms and casino. Food was great no doubt, but the service was outstanding. We had Donna who took care of us and was a delight. We will be back, good service like that is rare these days.
Good job Donna Good job Boomtown! Had a nice stay at boomtown, did okay on the slots, free drinks while playing slots, very helpful front desk staff, a few miles 12 from downtown Reno, limited services on site shopping over all very nice hotel, and only took points for a comped night. This is our go-to place in Reno.
Far enough away from all the insanity in town, beautiful rooms, great restaurant Mel's and really good service. Special shout out to Valets who were exceptionally helpful in getting me settled. From the call to make reservation to check out everything was excellent, all the people I employ the rooms were very clean beds comfortable the price was exceptionally great for a Friday night in Reno can't beat the price, food was good a mel dinner even the slot machines were generous will be back real soon. My experience with Best western plus boomtown casino hotel is a 5 star.
My check in and check out was fast. The ataff was very polite and told me about the self checkout. The hotel room was very clean. I will be coming back. Hotel rooms are very clean and comfortable, love the pillows. Casino was very nice with good live music playing. The play room was a blast. Its a fun family place to stay with active children , Very enjoyable.
We look forward to seeing you and your family again on your next visit! Best Regards, Kaylee. Our stay was amazing, there was something for everyone to do! Had a fun center for kids gambling for adults great restaurant choices and a fitness center! I highly recommend staying here and trying it out!
We are so happy you liked our amenities and were able to enjoy them with your whole family. Thank you, Kaylee. I love the slots and promotion tournaments at Boomtown.esmerliakerne.tk
Best Western Plus Boomtown Casino Hotel $65 ($̶1̶5̶5̶). Verdi Hotel Deals & Reviews - KAYAK
The casino and rooms are all very clean. The staff are all courteous and the restaurants have great food and drinks. I plan on going back quite a bit. I booked a room thru the website itself not Expedia or whatever else and upon arrival, was told there was no way I had done so because they had nothing available I'm a local, and this was going to be a nice surprise for the family.. We checked in and it was quick and stayed at another part of the hotel that we hadn't stayed at yet. It was quiet and the room was nice and clean and decorated nice.
The bathroom was great. Check out was easy and fast. The only thing negative was at the casino. Couldn't win at anything. That was not fun! They did not service our room the next day and I had to request towels and wash cloths twice. The first time they brought up bath towel and hand towels , NO wash cloths , and left them on the carpet outside the door. I called again to say I was not going to dry off with a towel left on the floor and still did not have any wash cloths.
They sent someone up again with another set of towels and NO washcloths. I sent all the towels back except one and the nice young man did return with 2 washcloths. So much pot smoking had a headache and couldnt sleep. Couldnt get anyone to help Get together with family and friends. Very great location. Food is good at the prime rib buffet. Rooms are clean but the pool didn't even used it because there's is no jacuzzi. It should be great to have one after a long day to go to the pool and jacuzzi.
Apparently smoking weed is legal in Nevada, a detail not disclosed when I was told they only had smoking rooms left. The entire 6th floor smelled like a marijuana field and I was traveling with minors. This was a one night stopover on our way to Las Vegas from the Northwest. We had booked a north tower King suite with balcony and that is exactly what we got.
When first entering the room, it was clean, well equipped and comfortable. The bed was comfortable and the balcony was large. The only two things that I could say might need some improving would be the fact that the bathroom has no fan, this is the first time in any hotel I have run across this. Also, when entering from the highway, the fact that this resort is the Best Western is not clearly marked could be better too.
The casino is OK, not my main reason for staying here, but it is big enough to walk around and find something to play. Check in was quick and correct.
The parking is plentiful and well lit. We didn't make it to the pool. We did have breakfast at Mel's and it was affordable and delicious! I love to going to Boomtown casino. The food is excellent at the steakhouse and the staff go out of their way to make you feel welcome at all times. The table games are great because the dealers have great personalities. The price is good the rooms are good. Everytime we go to Reno we stay at Boomtown. What a mistake! Would have given it something lower than terrible if I could. The front desk staff was rude and didn't offer any real customer service. The room was nasty.
Not only were there numerous stains on the carpet made me uncomfortable even walking on it with bare feet , but the sheets had urine stains. Who wants to sleep with someone's pee stains? Total yuck factor. They offered to switch rooms, to one located on the far side of the facility, but couldn't offer a discount or refund on the room.
Wouldn't ever stay there again. So hopefully by this i hope it was helpful on my feed back and maybe take it in concentration for choice for people that are gluten free and can have a choice on food for us to eat as a family thank you. We appreciate your comments and will be looking into gluten free options! Best Regards,. Finally, another clerk showed up to help me. They offered express check out if you give then your email- no way.
Very roomy. There is smoke in the casino. I can see some paint chips here and there- very small. The carpet has some wear. There is plenty of parking but if you stay in the north tower, the walk is not that short, There is walking outside and inside the building as you navigate the maze,. Your feedback is highly valuable to us and helps our continuous improvement. We are happy to hear you have enjoyed your room and the amenities we offer. I am so sorry about the smoke on the casino floor.
Thank you again for your comments. We hope to see you again soon! Warmest regards,. Our smoke-free room was beautiful, but you have to walk through the casino to get to it. Even the lobby smells like smoke, and Mel's diner smells like smoke too. It's a very convenient location for us as we travel to California with easy access to I, but our one night there has satisfied our curiosity and we won't stay again because of the smoke.
It can also be noisy as our room looked out on the access road which has wheeler trucks driving by during sleeping hours. This hotel is nice. There is plenty of parking. Our room was nice and clean. Beds are comfortable. Everything looks clean in our room. My kids also enjoyed the arcade area in the facility.
There is a few good spot to eat in the facility. We are excited to hear you have enjoyed the arcade and your hotel room! Best regards,. Room had many stains phone did not work was given free Carousel rides to switch room and fruit couple of drinks had to walk very long distance to get where our room was from reception beds mattresses were hanging over the bed frame items from another person was left behind close Jay Lee jewelry very poor housekeeping. Please stay somewhere else. This needs a Hotel Impossible cleansing no kidding.
A relaxing atmosphere with plenty to do. There's an arcade which had a lot more than just video games. There was a carousel, bowling, some rides, and miniature golf. My room was pleasant and comfortable. The hotel I stayed in just had a remodel and it turned out beautiful. The rooms were very comfortable, and very clean. The bedding was plush, clean, and cozy. I would recommend this hotel to my friends, in fact, I already have. This was super last minute. There was a storm coming that would put chain controls in effect through the Sierras before I could get through. Was able to get a last minute, no smoking room.
Check in staff was super friendly. Room was nice. I was in the North Tower and it was very quiet.
Only thing I don't like is it's not convenient to get your luggage in and out if the building and you can end up parking a long ways away. I would stay here again for sure. There are slot and tables, of course. Multiple bars, a fun center, and a Mel's diner under one roof. Along with other restaurants and activities. I stayed at this hotel the other night and had a great experience!
I had arrived in Reno kinda late at night the day before I was going to be going to Lake Tahoe and was debating whether to stay at Boomtown or stay in downtown Reno at one of the big hotels but since I am a Best Western rewards member I decided to stay here even though the price was a little higher. The location is great, it is located on the Truckee river with the mountains in the background. The hotel is right off of interstate 80 about 15 minutes from Reno. Upon arrival I was very surprised, the outside of the hotel is themed like an old western town and has cool lighting that makes it look like a fun place to stay.
Parking was a little confusing I'm the dark since it's in the back but I found it. Checking in was easy and the people at the front desk were really nice and helpful! I had booked a single king bed with a Mountain View, they gave me a room on the 4th floor of the north tower. I went to my room and along the way I was still surprised how nice the hallways and elevators were, this place was super clean.
I got to my room and I really liked it, it was huge and had great amenities and again it was super clean! The room had a flat screen tv, microwave and refrigerator, a desk with comfortable chair and a large closet. The bed was so comfortable and the headboard was cool looking. The theme of the hotel continued into the room making me feel like I was in an old western hotel you would see in the movies. The bathroom was clean and nice. It wasn't a big deal though. The restaurants at the hotel were interesting because there is only the diner that's open late and for breakfast, the buffet isn't even open very much.
The diner was alright. The hotel also has an indoor pool which I never did check out as well as it has a Fun Center with rides, games and mini golf. The fun center looked really cool but i didn't have enough time to check it out since I left before it opens at 11am. Overall this resort is great, clean, in a very nice location and was probably the nicest best western I have ever stayed at. Next time I am in Reno I will for sure stay at Boomtown again! The BW at Boomtown was a pretty good hotel.
I was planning on going back home the day before but I usually stop at Boomtown for coffee on the way out of town. I decided to stay at the hotel for the night and im glad I did. The staff is inviting, the rooms are clean and the pillows are like clouds lol. The only thing I was dissapointed about was I saw online it said 2 pools and a spa when its actually just 1 small pool and with 5 people in the pool already it was crowded enough to make me turn around and go back to my room.
The lack of food options was also a concern but it was close enough for me to drive to another place. Overall it was a nice stay and I would stay there again! I stopped in last night for dinner and asked the waiter what he recommended. He told me the fajita salad. WoW was he right. It was an unbelievable salad with chicken fajita strips, grilled onions and peppers. What a delicious salad it was. Highly recommended. Great food, fantastic staff. I will definitely repeat. I love staying here! SO much truck parking its never a problem. Our room could not have been cleaner There were a few people talking outside of their rooms in the hallway as we were getting to our door not being rude or anything and as soon as we closed our door Thanks again..
I always stay at Boomtown; this hotel and casino is perfect for family or just for fun! Defiantly would recommend this hotel to anyone! You can always enjoy relaxed in the hotel away from noise and just a few floors down you can enjoy the leisure of the casino. This hotel has the indoor pool and the arcade room for the kids too! Great offer, great food, exceptional service! Will definitely do this again soon! Love the variety of food and entertainment.
Colse to home is a plus. The lobster buffet on Friday was exceptional! Service all around was great! There was no designated pet potty area outside, the closest outdoor spot was a paved parking lot littered with cigarettes bits and dog poop. The room surprisingly did not have a pet smell so that was a plus. As always we had a great time. The fun room for the kids, casino games for us adults,swimming pool, great food. Close enough to the snow and downtown Reno,and Cabela's. Always nice place to stay for us.
Have always enjoyed the experience at Boomtown. Easy to get to no city street drive , an almost always able to check in early, and new decor is so much better than the old cowboy look. Have enjoyed the pool, although it wasn't usable this time - not heated. Will almost always stay here while in Reno area.
Spacious room with a wonderful view of the mountains, clean and well stocked. Coffee, fridge, safe, iron, blow dryer not attached to the wall for easy use. The casino staff was very attentive and we had an excellent time. Boomtown was fine except all the restaurants were closed. The staff put us at the far end of the hotel. The pool indoor pool was frozen. The whole hotel smells of cheap cologe and cigarettes. The petes coffee closed a 6pm. I was told that I had express check out! That I did not have to stand in line to check out the next day, just leave my keys in the room and go.
She never called back. I will never stay at Best Western again. We have stayed at this property several times and have always had a good experience. The hotel is always clean and the staff is very friendly and helpful. We will continue to stay at this hotel whenever we are in the Reno area. Checking in was a horrible experience. The lady at the counter Remi was a rude to my wife and I that we had to ask for a manager and walk away from her.
We were so disappointed with Best Western and this particular person. I love Boomtown. You can get a room on Thursday night for free if you use their club card and gamble a little bit. I go skiing cheap at least once a month during winter, sometimes twice. During Spring Break for my son we get 2 rooms for free during the week. My wife and I can have a room and our boys have their own. I stay at best western boomtown for work and always have a great fun time playing video poker, keno and blackjack.
The entire staff is friendly and helpful and will do anything to make my stay more enjoyable that's why I never feel the need to head to any other casino but boomtown! I also bring my family here on weekend getaways and we have a blast in the fun center and dining at the steak house. I came specifically for the lobster buffet.
They have a smaller selection of things to eat besides lobster; prime rib, turkey and sausage plus several side dishes.
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But the lobster is the star of the buffet. The dessert is also ok. Convenient parking, great casino, staff was extremely helpful and friendly, all in all a really good time. Nice hotel, friendly and helpful staff. Smoking allowed in casino, but not too bad. Guest rooms were very nice and didn't smell like smoke. Unfortunately, the buffet was not opened while there nor was the steakhouse. We were forced to go to Mel's diner, which was fine, but we were looking forward to the steakhouse and buffet for the morning. Had vouchers, but we were not able to use them while there due to the closed schedule.
Casino was nice, but roulette table was not opened and we had to use the electronic roulette table. Not quite the same. I really enjoyed my stay at this Hotel. Everything was clean,and the staff was wonderful extramely welcoming and very friendly. I am very satisfied with my stay. I have already recommended this hotel and would stay here again. This was a family trip which included 3 of our adult grandkids, significent others and our 6 great grandkids. Our accomodations were very comfortable with a mini suite and adjoining room with 2 beds, and 2 additional rooms.
All rooms were conveniently located on the same floor. The kids thoroughly enjoyed the fun center and the adults enjoyed the casino, the adult fun center. The location was a two edged sword. On the negative side the hotel is more or less outside the main city of Reno and on the positive side, the hotel is more or less outside of the main city of Reno.
Yes, both the same. I always like the casino hotel experience. You never have to leave the building, no DUIs, no getting lost in a strange town. Management is absolutely disgusting and racist. I couldn't ask my questions because he continually spoke over me. Even after I brought it to his attention, he still spoke over me.
I have never been so mad and disrespected in my life. I am just disgusted by his attitude. If you are not Caucasian, you won't feel wanted. I sprained my ankle really bad earlier in the day at Northstar. The boomtown staff was very accommodating and let us borrow a wheelchair for our stay. It was extremely helpful otherwise I wouldn't have been able to explore the casino or grab food. Everyone was friendly and helpful and more importantly accommodating to my situation.
We stayed in the north tower on the first floor in a room with a balcony. The room was very nice and smelled good. It was everything a 3 star should be. The only negative things are the heater was very loud and kept waking us up whenever it turned on. And, had to lug our luggage a long way from the parking lot to our room. Decent payouts in the casino, hotel room was clean and nice, and the food was really good at the Steakhouse and Mel's. The staff was very helpful and friendly too. I'll go back for sure! Overall a fun trip!
We really enjoyed, our stay at Boomtown. Although we only stayed there one night. It was very refreshing very clean beautiful rooms excellent staff. Spent time at the casino with a little bit of money. And just had fun. After 3 years of not going to Boomtown because of renovations, we decided to give it another shot.
Beautiful rooms! Everything has been upgraded!!! They even have a kids area! We will definitely be back for a family trip! My family and I stayed 3 nights for a small family year end get together. The pool was nice to get the energy out of the kids. The Ladies enjoyed Pete's coffee's every morning, and I enjoyed Mel's Dinner, good specials and economical.
A very relaxed atmosphere with lots of public space for visiting family. The arcade was nice for the kids, also. The mountain views are excellent, with all of Reno close by, but not within sight. The rooms in this smoke filled establishment are small, extremely noisy, but clean. Advertised deals are unavailable due to restaurants not opening and nobody knowing why.
There are ong, long lines for any other mediocre food options. Instead of hanging around for breakfast, we opted to get the heck out of there so we could breathe and absorb the peaceful silence of a cold morning. I am very sorry to hear that you were not satisfied with the breakfast outlets. On behalf of our entire team I would like to thank you for giving us an opportunity to serve you and we hope you will consider giving us another chance in the future. I am so sorry to hear that the room you requested was not ready at check in.
Our housekeeping team works very hard and was running behind due to the high occupancy volume during holidays. I understand how inconvenient it has been for you and your family. I apologize for the temperature in the room, it has been addressed with our Engineering team. On behalf of our entire team I would like to thank you for giving us an opportunity to serve you and we hope you will consider staying with us in the future.
Terrible customer Services, Ms Afra  with hostile behavior, loud, and threatening behavior toward customers. The reservation was changed without notice and was forced to leave if not accepted the offer. I am very sorry to hear about your experience. Our number one goal is to provide our guests with exceptional service and I am sorry we have failed to do so. On behalf of our entire team I would like to thank you for giving us an opportunity to serve you. We hope that despite this experience you will consider staying with us in the future. For our family Christmas vacation, I'd specifically booked a non-smoking room overlooking the mountains and paid extra for this--the nonsmoking rooms with a view were in high demand when I booked.
The hotel "only had smoking rooms" when we arrived and they blamed it on Expedia. It was awful, even sitting in this hotel's smoke-filled lobby trying to find another hotel was a horrible experience and I finally had to go sit in our car. Neither the hotel nor Expedia were not helpful at all. We hope you will give us another chance and stay with us again.
Second time visiting. Options for everyone in our group: Indoor pool could be warmer in December.. Bathroom could've been cleaner My family stayed here for Christmas. Overall, great hotel. Only complaint I had was the heater kept me awake all night. Hotel staff was friendly. TV was big. This is probably my fifth stay at Boomtown Hotel, the rooms are small, but very functional and well arranged, everything worked and room was very clean and beds were comfortable, restaurants have good food and service, have a nice selection of restaurants, easy to get to from freeway, will be staying again.
It's not remodeled, it's expensive, casino is trashy, the buffet was cold and gross, bed was okay. If weekday 1 might travel not too bad if GSR is booked. Shop around because other places are going to be better. We had a lot of fun. We met a lot of great people and numerous different areas to explore. Hotel was very reasonably priced and decent. I enjoyed the freebies from check-in. The roller coaster and games were a great break from all the excitement. Took a long time to get a third party cca form to them due to broken fax and there was no communication after giving cc information.
Then got to room and smelled like fish the whole time during the stay. We value your feedback regarding your stay. It is extremely important to us as we strive to improve daily. We are sad to hear that we fell short during your stay. This is an unusual situation for us and hope that we can correct it on your next visit.
We look forward to welcoming you back to Boomtown Casino Hotel in the future. Regards, Boomtown Casino Hotel. We're not gamblers but location suited our route for a stopover. Room was fine as was bathroom. We had dinner in the diner which was ok but we had no idea smoking was allowed in the casinos and bar so didn't spend much time there. We are glad to hear that you enjoyed our accommodations including the location and room. A bunch of my friends and I staying here and we had so much fun. Everybody was super friendly and helpful. It made our trip better knowing that we didn't have to worry about where we were staying or if it was safe.
Good times. We are glad to hear that you enjoyed our accommodations. We are thrilled that the Boomtown Team was able to exceed your expectations during your stay. The hotel was great, but the service at the Steakhouse was horrible. We couldn't get waited on so we got up and walked out after 25 minutes of waiting. The buffet was surprisingly good! The room was very nice, and pretty quiet. We are glad to hear that you enjoyed our accommodations including the hotel room and buffet. We apologize that you were not satisfied with the service at The Steakhouse.
This is unusual for us and The Steakhouse management will be notified. Had a great stay at the Best Western Boomtown. Cabela's right next door got some shopping done. Room was as expected, won in the casino. Good trip. Only downfall was the Buffett was all you can eat Lobster, no other option on the buffet. Had dinner in the diner, steak and eggs 7. Nothing fancy about this hotel. Bed was comfortable. Room was a long walk from check-in. Casino is downstairs and Cabellas is across the street.
Hotel is about 10 miles from Reno right off Interstate We stayed at the Best Western at Boomtown over the weekend. They were extremely busy, with almost no vacancies due to people getting away from the smoke in California. Still they kept everything running smoothly. Our room was nice and clean, the Grill was able to find us a booth and we had a great dinner.
It was quiet and restful and a great value. Staff was accommodating.. Rooms were updated and clean. Although casino can be a little looser. Nobody was winning,. We use coupons for gas and went through the car wash. I needed to get away from the Camp Fire in Paradise to get some fresh air and clear my head after losing everything plus my cat to the fire. I've been going to Boomtown for almost 20 years and have always been treated well and have made several friends who work there.
Just wanted to thank Best Western and Boomtown for making this stay what I truly needed. The staff at this Hotel made you feel right at home the minute you walked in. They helped you with any questions you had, resolved any issues if there was any. I experienced a problem with the room during our first day and the housekeeping staff took care of the situation within 5 minutes of my phone call and were extremely apologetic in which was not really there fault, it was miss communication.
The Casino floor staff were wonderful and very fast with bar service. The food was very limited and though service staff were friendly, it was slow and the area in which we sat was not very busy. Even though it was super cheap, I would not eat that again. The room was vary comfortable and clean. We were on the third floor in the north wing and it was very quite. The only problem that I incurred was at check in.
I have bad knees and the walk from check in to the north tower is long. This was my first visit to Boomtown and we had a blast. The hotel was very clean and the staff were very helpful. The only mishap was the initial room that we were assigned had a fish odor and when we reported it to the staff, they explained they weren't surprised as the room was above the lobster buffet!
They immediately gave us another room. It was very nice and quiet, the bed and pillows provided a great nights sleep after a night of gambling. I can't wait to come back! When we go to Reno I like the rooms and staff. The rooms are clean. I make sure I get a non-smoking room. I just recently booked a top floor and a mountain view. This hotel is a bit out of the way, but that makes it quiet. It has Mel's diner down stairs, which we like too. Very Good Services. I like the guest reward that they provide in the casino. I got to stay for free for 3 nights in any day unlike the other hotel they only gave you free nights stay from Sunday to Thursday.
We cannot use that because we work from Monday to Friday and are day off is only Saturday Sunday. So, our best time to relax and play in the casino is during the weekend and Boom Town Casino Nevada has the perfect offer. I live in San Francisco and this is perfect. The only real gripe was the number of restaurants that were close the night we were there, Our only real option for something other than a sandwich was Mel's. Now we both like Mel's but that was not what were were wanting. When you check in, you get a free drink coupon. Don't bother. Their well liquor is horrid. And if you ask for a beer with this coupon, you get a dirty look from the bartender.
The nice quieter bar we wanted to go to was closed that evening. Of course, So, we went to the guitar bar when we used our coupons. I suspect that the bartender's attitude was at least partly due to the worse than awful "musicians" on the stage. On the other side of the coin, the hotel part, we were very happy with what we found. The room was clean and comfortable. Bed was nice and firm. Once we settled in for the night, we were good. Stayed here as our travel plans made it a logical choice on way to CA. Did not want the hustle bustle of downtown Reno.
Quick access to I Anyway quite well appointed room. Lots of parking but not close to the rooms. Drag your luggage casino!
About the Buffet
Refrigerator has leftover food from previous occupant, gross! But they sent housekeeping up quickly. Bar b que buffet was, well a casino buffet, mediocre but not bad. Well worth price. Might stay again to try the lobster buffet? Might stay downtown instead? As said before. Food was disgusting. Even the bartender told us the Buffet was gross.
Tables were mostly closed. Limited tables. Craps closed Above all Else People were sooo unhappy working there. Made a very bad experience. I Also got sick From their food. So there is that.. Thought it would be good for our puppy. All In all keep driving much better along the road. The reception is in the middle of the casino and they'll send you thru the casino to your room, if you want to avoid smoke try to check-in using their website or app, you'll still have to pickup the keys unfortunately.
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